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Disaster education is considered as a newly emerging area of research and practice, which promotes community-based educational approaches for building resilience. Given the atypical nature of these disturbances, people and communities need to develop the knowledge required to anticipate and understand what they could have to contend with and proactively develop strategies that can minimize their risk and afford ways to cope with and adapt to adverse situations in an effective manner. The purpose of this paper is to suggest that informal education resulting from daily activities related to work, family life, or leisure can be harnessed to develop disaster resilience within community settings.

This conceptual paper provides the discussion and synthesis of literature covering community resilience, disaster risk reduction (DRR) and informal education. In doing so, this study proposes a conceptual framework and implementation strategies for harnessing informal education in building community resilience.

To harness informal disaster education for community resilience, the authors suggest a conceptual framework and four implementation strategies with the corresponding implications: cultivate social environment for conversations, discussions, reflections and learning; design social activities for promoting and encouraging informal learning; appropriate interventions by informal educators in social activities; and transparent resources and channels for information and social supports. A compilation of a number of community-based DRR practices involving civil society organizations has been incorporated in the proposed framework for exemplifying informal disaster education for community resilience.

Promoting informal education in community settings is aimed at building community resilience in a collective way, which is especially important in disaster-prone areas. Informal education for community resilience not only educates individuals how to deal with disasters, but also connects individuals together to be more resilient in their ability to cope or bounce back from adverse events in their life.

Using a risk management framework, this paper discusses an approach to conceptualising disaster stress risk that can be used to develop readiness strategies that facilitate an adaptive response to disaster stress in emergency managers. It illustrates this process by describing how incident, operational and organisational demands interact with resilience and vulnerability factors to affect stress risk during the mobilisation, response and reintegration phases of disaster response. It argues for stress risk management to be integrated with the application of the risk management paradigm to other aspects of disaster management.

The assumption of an automatic link between disaster exposure and pathological outcomes is increasingly being questioned. Recognition of the possibility of positive reactions and growth outcomes in this context necessitates the development of alternative models and, in particular, the accommodation of the resilience construct in research and intervention agenda. Reviews possible vulnerability and resilience factors and adopts a risk management framework to outline its potential for modelling the complex relationships between these variables and both growth and distress outcomes. Resilience and vulnerability is discussed at dispositional, cognitive and organisational levels. The paradigm developed here focuses attention on facilitating recovery and growth in professionals for whom disaster work and its consequences is an occupational reality.

The object of business continuity planning is minimising loss after a disaster. Achieving this goal requires that management and information systems are available to facilitate the recovery of core business operations as soon as possible. While safeguarding systems and/or arranging for substitutes is vital, it is equally important to ensure the availability of staff capable of operating these system under adverse disaster conditions. Adopting a human resource perspective, this paper discusses the implications of staff vulnerability, hazard and risk assessment, organisational systems, training and recovery management for disaster business continuity.

Despite considerable effort and expenditure on public hazard education, levels of disaster preparedness remain low. By integrating and expanding on natural hazards and health research on protective behaviour, this paper proposes a social cognitive model of disaster preparedness. The model describes a developmental process that commences with factors that motivate people to prepare, progresses through the formation of intentions, and culminates in decisions to prepare. Following their critical appraisal, variables implicated at each stage are identified and their role in the preparedness process described. The implications of the model for the conceptualisation and assessment of preparedness is discussed, as is its implications for risk reduction and communication strategies.

Fundamental to disaster readiness planning is developing training strategies to compensate for the limited opportunities available for acquiring actual disaster response experience. With regard to communication, decision making and integrated emergency management response, the need to develop mental models capable of reconciling knowledge of multiple goals with the collective expertise of those responding represents a significant challenge for training. This paper explores the utility of the assessment centre as a developmental resource capable of achieving this goal. In addition to providing multiple, expertly evaluated simulations to facilitate the development and practice of specific skills, the ability of assessment centre methodology to promote tacit knowledge and self‐efficacy renders it an appropriate vehicle for developing the mental models that underpin the core disaster management competencies of situational awareness and naturalistic and team decision making.

This paper summarizes research involving a multidisciplinary team of volcanologists and social scientists. It describes collaboration in relation to social and physical risk and vulnerability following the Mount Ruapehu eruptions of 1995‐1996. This work stresses a key role for such multidisciplinary teams in reducing the social impact of volcanic hazards through assisting communities, organizations, and individuals following an eruption and, importantly, during quiescent periods. We present an overview of a multidisciplinary approach and related research. In stressing the role of the physical science community in managing societal hazards and risk, the paper addresses how this role can be enhanced through collaboration with social scientists and others. The emphasis here is the facilitation of volcanological knowledge and expertise in threat communication, mitigation, community development, emergency planning, and response management. Our research has examined mechanisms for integration, multi‐disciplinary training, and preparing volcanologists for the social demands encountered in playing an active crisis management role. One area of overlap that can tie together disciplines and assist the public is the idea that volcanic activity and the related uncertainties are, at their essence, simply problems that with increasingly integrated efforts likewise have increasingly attainable solutions.

As disaster resilience activities are increasingly occurring at the neighbourhood level, there is a growing recognition in research and in practice of the contributions that community stakeholders can make in assessing the resilience of their communities. The purpose of this paper is to describe the process in deriving a disaster resilience measurement framework by soliciting the perspectives of stakeholders from urban neighbourhoods in two countries. The authors examined their community values, and their perspectives on both the concept of resilience and the essential elements that they believe would contribute to the resiliency of their neighbourhoods.

The authors used an appreciative inquiry approach to draw out the perspectives of 58 stakeholders from nine focus groups in five urban neighbourhoods in New Zealand and in the USA.

Results of this research show common values and recurring perceived characteristics of disaster resilience across the study sites. A neighbourhood-based disaster resilience measurement framework is developed that encompasses individual/psychological, socio-cultural, economic, infrastructural/built, and institutional/governance dimensions of disaster resilience. In the process of developing the framework, the authors identified challenges in engaging certain segments of the population and in accounting for wider structural influences on neighbourhood resilience.

Issues relating to inclusive community engagement and linkages to cross-scalar resilience factors need to be addressed in future studies.

Results of this research provide insights and guidance for policy makers and practitioners when engaging communities in the development of resilience metrics.

This study fills the literature gap in evaluating community values and stakeholders’ perspectives on disaster resilience when identifying metrics for resilience interventions in urban neighbourhoods. The proposed measurement framework is derived from cross-cultural and diverse socioeconomic settings.

With regard to their utility in predicting the adoption of household hazard preparations, traditional approaches to public education directed at increasing awareness and/or risk perception have proven ineffective. Discusses reasons why this may have occurred from public education, vulnerability analysis, and community resilience perspectives and outlines strategies for enhancing preparedness. Describes a model of resilience to hazard effects that has been tested in different communities and for different hazards (toxic waste, environmental degradation and volcanic hazards). Drawing upon the health education literature, introduces a model for promoting the adoption on preparatory behaviour. Discusses links between these models, and the need for their implementation within a community development framework.

Residents of two North Island, New Zealand, communities were surveyed in March 1995 to measure their understanding of volcanic hazards. This was repeated in November 1995, following the Ruapehu eruptions of September‐October 1995. Both communities were subjected to intense media coverage during the 1995 Ruapehu eruption. Whakatane was spared any direct effects, whereas Hastings experienced the hazard directly, in the form of ash falls. Only Hastings’ respondents showed a significant change in threat knowledge and perceived volcanic risk. While experiencing the direct and indirect impacts of the 1995 Ruapehu eruption may make subsequent warnings and information releases more salient, thereby enhancing the likelihood of engaging in successful protective actions or other forms of response, the characteristics of hazard impacts may increase susceptibility to a “normalisation bias”, reducing future community preparedness.